Vincent Van Gogh - The Starry Night Framed Canvas

Some of our prints are created with a white border as part of the design and some aren't. If the main website image shows a white border around the print, your print will come with the border.

A5 14.8cm x 21cm   /    5.8" x 8.3"

A4 21cm x 27.7cm   /    8.3" x 11.7"

A3 29.7 cmx 42cm   /   11.7" x 16.5"

A2 42cm x 59.4cm   /   16.5" x 23.4"

Orders to the UK will be shipped via Royal Mail and/or FedEx depending on the size of your parcel. We use an express tracked service and orders will arrive within 48 hours of being shipped. Our delivery schedule is 2-5 working days for all orders, once shipped your order will be scheduled for delivery the following working day. 

UK Mainland:

Orders up to £75: STANDARD UK FULLY TRACKED WITH FREE TEXT/EMAIL DELIVERY UPDATES - £4.95

(2-5 WORKING DAYS)

Orders over £75: EXPRESS UK FULLY TRACKED WITH FREE TEXT/EMAIL DELIVERY UPDATES - FREE

Outside of the UK:

We don't currently ship our wall art prints outside of the UK, due to courier restraints and the fragile nature of our frames and canvases these items are not available for international shipping.

Delivery times are estimated, please note all tracked shipping services are estimated using FedEx times. All orders have tracked delivery available, so you can follow the delivery via your shipping email and tracking link.

If you would like to request a guaranteed next day delivery please contact us on theartistryloft1@gmail.com and the team will accommodate your request where possible. Due to their handmade nature or being made to order, some items cannot be fulfilled for next day delivery - please contact us and we'll do all we can to assist. 

Thank you!

 How long do I get to return?   


Our return policy is 14 days from when you received your order. If 14 days have gone by, unfortunately we are unable to issue you a refund or exchange.

To be eligible for a return, your item must be unused and in the original packaging.

Customised prints and personalised prints are not eligible for a refund.

If you believe your item to be faulty please let us know within 14 days so that we can do our best to rectify the issue for you.  

How do I return? 

To complete your return please email us at theartistryloft1@gmail.com and send your parcel, with your the completed returns form to the address provided.

For any items that arrive damaged please email us a photo of the damage within 48 hours of receiving so we are able to arrange a replacement or refund. 


How long until I get my money back?  

Once your return is received, we will send you an email to notify you that we have received your returned item and a credit will automatically be applied to your credit card or original method of payment, this can take up to 10 working days.

I haven't received my refund?  

If you haven’t yet received your refund, please first contact your bank. There is often some processing time before a refund is posted.

If you have still not received your refund, please contact us at theartistryloft1@gmail.com

Can I return sale items?  

Only full priced items may be refunded, unfortunately sale items cannot be refunded.


Can I exchange?  

If you wish to exchange something, please send us an email at theartistryloft1@gmail.com and complete the returns form included in your order.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Shipping costs?   

Please note it is the buyers responsibly to pay shipping costs for returning items. Shipping costs are non-refundable.

*please ensure when returning fragile items in particular that they are sufficiently wrapped and protected. Unfortunately we can not refund the cost price for any items that are returned to us damaged. Thank you :)
 

Not answered your question?

Please contact us through the pop-up chat icon and we will get back to you as soon as we can